The best restaurant is fully booked months or even years in advance, the best sprinter secures one lucrative contract after another, the best employer attracts the cream of the crop talent, and the seller of the best oliebollen (Dutch pastry) sees long queues around New Year’s Eve. Being the best often pays off, but what do you need to do to become the best?
Scandinavian top restaurant Noma chooses to only serve dishes with ingredients they can find “around the corner”. Fascinated by Japanese cuisine, they even decided to temporarily relocate the entire restaurant and almost 80 staff to Japan.
Usain Bolt was a promising cricketer in his youth. He enjoyed this more than running, but still chose the latter. Of course, to become the best at something, you must be fully committed to the goal, accumulate a lot of hours, and have the necessary talent.
In developing a brand, you also have to choose. What offer, what target audience, what message? Not choosing often leads to a diffuse message, an incomprehensible offer, and the absence of (perceived) brand values. In addition, clear choices reduce distractions, as you no longer have to spend time on things that clearly fall outside your area of attention.
Agreed, when you choose, you also immediately throw away the rest. Positioning yourself in a certain way ensures that the desired target group understands you better, but everything outside of that will feel less at home with your brand. So positioning is exciting.
However, we can only think of positive examples. Examples where making a choice resulted in a stronger and more successful brand.
Think of IBM, who dared to fully focus on the enterprise market around 2005. They sold their personal computer division to Lenovo, completely abandoning the consumer market. They saw the fierce competition in the PC market, with brands like Compaq and Dell, and chose differently. Currently, IBM employs more than 350,000 people and is worth about 140 billion dollars. A bold choice, but it has ensured that IBM is still one of the most prominent IT companies in the world.
Positioning is not easy, but if you really want to become very good at something, it seems necessary. Or do you know of any examples of brands that positioned themselves, focused on only one or a few product-market combinations, and were not successful with them? We would love to hear them!